Conflict Resolution
Course Highlights
What you will learn:
Our conflict resolution course was designed to educate
Primary Care and General Practice staff on different conflicts that arise in
Primary Care and how to Diffuse them. The course covers various causes of and
resolutions to conflict, and is delivered by an experienced care coordinator
with a background in general practice.
| Course Type | E-Learning |
|---|---|
| Qualification Type | Certificate |
| Certificate Inc. | No |
| Credit Cost | 0 |
| Course Length | 45 |
|---|---|
| Accreditation Inc. | No |
| Actual Cost | 0 |
Course Overview
- Understand the causes of
conflict
- Understand the triggers of
external conflict
- How to resolve conflict
- Understanding patient behaviour and changes for future
- Describing triggers for
external conflict
Resources
| Document Name | |
|---|---|
| No Course Reources Set Up | |